Super Admin · Configuration

Platform Settings

Security posture, tenant defaults, and patient data policies for the whole platform.

Config in sync
Security
Authentication posture for administrator accounts
Enforce 2FA for administrators
Every admin sign-in requires an authenticator code
SMS fallback for OTP
Deliver one-time codes by SMS (+357 numbers verified) when the authenticator app is unavailable
Single-session enforcement
Signing in on a new device ends any existing session
Session
Idle expiry and care-minute accounting
SMTP Relay
Outbound mail for alerts, invitations, and consent renewals
Localization
Markets available to new tenant workspaces
Country Dial Code Currency Status
Κύπρος · Cyprus
Nicosia region · EU data residency
+357 EUR € Primary
Ελλάδα · Greece
Athens region · EU data residency
+30 EUR € Enabled
Measurement Validation
Ingestion rules applied before a reading reaches a chart
Reject readings outside physiological bounds
Implausible values are quarantined for nurse review
Require device serial match
Readings must arrive from a serial registered to the patient
Default Alert Thresholds
Inherited by every new tenant until clinically overridden
Consent
How patient permissions are captured and renewed
Annual consent renewal
Patients re-confirm monitoring consent every 12 months
Caregiver sharing opt-in
Patients may grant family caregivers read access to vitals
Data Retention
Clinical record lifetime after a patient leaves care
EU data residency — Nicosia region. Records never leave the European Union.
Export Formats
Formats available when patients or clinicians export records
PDF report
Formatted clinical summary with vitals charts
FHIR bundle
Interoperable record for transfers to other providers
CSV
Raw measurement series for tenant analytics teams